Privacy Policy Statement

We take your privacy and data security seriously. This policy explains what information we collect, how we use it, and your rights in relation to your personal information.

Information We Collect

We collect information necessary to deliver and improve our analytics services to you.

• Contact details you provide, such as name, email address, and phone number, submitted via forms.
• Technical information, including IP addresses, browser types, and device specifications when you visit our site.
• Data about your website usage, interaction with analytics dashboards, and session details.
• Communication history related to service inquiries, feedback, or support requests.

How We Use Data

We process your information solely to provide, secure, and enhance our services.

• Responding to your requests and maintaining clear communication throughout your engagement with us.
• Improving site usability, analytics features, and the relevance of content provided.
• Protecting your account, enforcing privacy standards, and detecting or investigating potential security incidents.
• Complying with legal and regulatory requirements applicable in Australia.

Our Legal Basis

Legal grounds for data processing under the Privacy Act and applicable laws.

We collect and use data with your consent, to fulfil service agreements, and as required to comply with relevant Australian laws. We do not sell or share your data for marketing without your consent.

Sharing Data

We only share personal information in limited, justified instances.

• With service providers who help us operate the site under binding agreements ensuring privacy and confidentiality standards are upheld.
• If required by law or to address legal processes and protect our rights or the safety of users.
• When necessary to deliver requested analytics, ensuring that all data sharing is secure and justified.

Data Security

Your data is secured using technical and organisational safeguards against theft, loss, and unauthorised access. We regularly review and enhance our security protocols to protect sensitive analytics and personal information in compliance with Australian standards.

Your Rights

Australian law provides you with certain rights regarding personal information.

• The right to request access to and correction of your personal information.
• The ability to withdraw consent where we rely on your consent to process data.
• The right to raise concerns or complaints regarding privacy practices.
• The option to request the deletion of your personal data under certain circumstances.

Cookies and Tracking

We use analytical and essential cookies to maintain site performance, security, and usability. You can manage your cookie choices in your browser settings at any time.

See Cookie Policy See Cookie Policy

Contact Us

If you have any questions or wish to exercise a privacy right, please reach out directly for support.

Updates to This Policy

If we change how we collect or use data, we will update this notice. Please revisit periodically for the latest version.